Terms and Conditions
Every time you file a claim with Social Indemnity (“Social Indemnity”, “we”, “us”, or “our”), we will review and assess your online harassment problem and suggest both online messaging remedies and a legal response. Each claim you file guarantees you up to an hour of online reputation management and crisis response consulting and up to an hour of legal counsel and advocacy. Based on, and subject to, the advice of our legal counsel, you will then have option of pursuing legal action, charged at a discounted rate based on your plan.
All claims must be made in writing, via the claim form provided. Claims may not be filed during the first month of our services. We do not warrant any specific result from our assistance. Each case, each attack, each site or social platform, and each commenter is different, and therefore results will vary.
We reserve the right to modify or discontinue our services (or any part thereof) with or without notice.
The prices of our services, including but not limited to monthly subscription plan fees to our services, are subject to change upon 30 days’ notice from us. Such notice may be provided at any time by posting the changes to our website.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of our services.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
Failure to make payment at your renewal date will result in an immediate suspension of our services until such time as payment is received.
We, in our sole discretion, have the right to suspend or terminate your account and refuse any and all current or future use of our services for any reason at any time.
We take your privacy very seriously. We will not disclose any of your information to any third party except where required to by law.
You may not use our services for any illegal or unauthorized purpose. You must not, in the use of our services, violate any laws in your jurisdiction (including but not limited to copyright laws).
We do not warrant that (i) our services will meet your specific requirements, (ii) our services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of our services will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through our services will meet your expectations, and (v) any errors in our service will be corrected.
You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages resulting from: (i) the use or the inability to use our services; (ii) the cost of procurement of substitute goods and services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on our services; (v) or any other matter relating to our services.
Any failure by us to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Social Indemnity and govern your use of our services, superceding any prior agreements between you and Social Indemnity in this respect (including, but not limited to, any prior versions of the Terms of Service).